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Bob Lyall commanded the playing field in pursuit of one simple premise: “Listen for customer problems and help solve them.” Bob embodied the phrase “Customer Solutions” during the 30 years he travelled throughout North America visiting with existing and potential clients. That same resolve and dedication to customer solutions is alive and flourishing in the offices and on the factory floors of Lyall today. The “manufacturing quality” of our 17 product lines can be traced directly to the needs defined by our customers and the expectations of quality demanded by those customers. Bob also learned in his travels that for both Lyall and its customers to truly benefit, driving total installed “cost out” of the customer’s process must be an integral part of any solution. Today Lyall links product quality with total cost of ownership reduction. Coupled with localized, Lean manufacturing capability at plants in California, Oklahoma and Wisconsin, Lyall offers the most comprehensive solutions approach in the industry. This one simple promise instinctively pursued by Bob Lyall is the cornerstone for our brand promise. We come to work everyday to make this brand promise a reality. |
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